These Terms of Service ("Terms") govern your access to and use of the website and services provided by Bookaroo, operated by XS Enterprises LLC ("Company," "we," "us," or "our"). By accessing or using our website, platform, or services, you agree to be bound by these Terms.
By accessing or using our website, platform, or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Table of Contents
1. Business Information
Operated by XS Enterprises LLC
4200 Trabuco Rd Suite 150A
Irvine, CA 92620
United States
2. Business Description
Bookaroo provides software and related services for booking, scheduling, onboarding, customer communication, account notifications, and business automation. Our services may include website-based inquiries, demos, onboarding communications, support communications, account-related messaging, and product updates.
3. SMS Messaging Terms and Conditions
Program Name
Bookaroo SMS Program
Program Description
If you opt in to receive SMS messages from Bookaroo, you may receive text messages related to:
- Customer support messages
- Demo scheduling and confirmations
- Onboarding scheduling and reminders
- Appointment or schedule reminders
- Account notifications
- Verification codes
- Product and service updates
Opt-In Methods
You may opt in to receive SMS messages from Bookaroo by:
- Completing a website form and checking the SMS consent checkbox
- Submitting a contact form through our website
- Booking a demo
- Booking an onboarding call through our website
- Voluntarily providing your phone number through an appropriate opt-in method for the purpose of receiving SMS messages
Opt-Out Instructions
After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help Instructions
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at:
- Email: support@bookaroo.pro
- Phone: +1 (828) 344-5151
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message Frequency and Rates
Message frequency varies. You may receive up to 1 to 4 messages per month, depending on your interaction with our services.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy
If you have opted in to receive SMS messages, the information collected through the SMS program is governed by our Privacy Policy at https://bookaroo.pro/privacy-policy.
Information sharing to subcontractors in support services, such as customer service or platform functionality, is permitted only as necessary to provide our services.
4. User Eligibility
You must be at least 18 years old to use our website or services. By using our website or services, you represent and warrant that you are at least 18 years old and legally enter a binding agreement.
5. Accounts and Security
If you create an account or complete a transaction on our platform or service, you agree to:
- Provide accurate, current, and complete information
- Keep your login credentials confidential
- Be responsible for all activity under your account
- Notify us immediately if you suspect any unauthorized access or a security breach
We are not liable for losses arising from your failure to protect your account credentials.
6. Subscriptions, Billing, Cancellation, and Refunds
If Bookaroo offers paid subscriptions or recurring services, you agree to pay all applicable fees and charges associated with your selected plan.
Unless otherwise stated in a separate written agreement:
- Subscription plans automatically renew according to the billing cycle selected at signup.
- You may cancel before your next billing date to avoid future charges.
- Cancellation will stop future renewals but will not normally create a refund for charges already paid
- Fees already paid are non-refundable except where required by law or where we expressly agree otherwise in writing
- Fees already paid may or may not be refundable based upon our case-by-case review policy that may change from time to time at our sole discretion at any time.
We reserve the right to change pricing, billing terms, or cancellation/refund policies upon reasonable notice.
7. Acceptable Use
You agree not to use the website or services to:
- Violate any applicable law or regulation
- Infringe the rights of others
- Transmit harmful, unlawful, fraudulent, deceptive, or abusive content
- Interfere with the operation or security of the website or services
- Attempt unauthorized access to any systems, accounts, or data
- Use the service for spam or any prohibited messaging activity
We reserve the right to suspend or terminate access for any violation or attempted violation of these Terms.
8. Intellectual Property
All content, branding, text, graphics, logos, software, designs, features, and materials available through Bookaroo are owned by XS Enterprises LLC, Bookaroo, or their licensors and are protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, create derivative works from, publicly display, sell, or exploit any part of our website or services without our prior written permission.
9. User Submissions
If you submit feedback, suggestions, comments, testimonials, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute that content in connection with our business operations, unless otherwise agreed in writing.
You represent that any content that you submit does not violate third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights, and does not contain material that is unlawful, abusive, or otherwise objectionable.
10. Third-Party Services and Links
Our website or services may contain links to third-party websites or integrate with third-party services. These are provided for convenience only.
We are not responsible for the content, policies, availability, or practices of any third-party websites or services. Your use of such third-party services is at your own risk and subject to their own terms and policies.
11. Disclaimer of Warranties
The website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.
We do not guarantee that the website or services will be uninterrupted, secure, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, Bookaroo and XS Enterprises LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities arising out of or related to your use of the website or services.
Our total liability for any claim arising out of or relating to these Terms or the services shall not exceed the amount you paid to us, if any, in the twelve months preceding the event giving rise to the claim.
13. Indemnification
You agree to defend, indemnify, and hold harmless Bookaroo, XS Enterprises LLC, and their officers, owners, employees, contractors, affiliates, and agents from and against any claims, damages, liabilities, losses, costs, and expenses arising out of or related to:
- Your use of the website or services
- Your violation of these Terms
- Your violation of any law or the rights of a third party
14. Termination
We reserve the right to suspend, restrict, or terminate your access to the website or services at any time, with or without notice, if we believe you have violated these Terms or used the services in a manner that may harm us, our users, or others.
Upon termination, your right to use the website and services will immediately cease.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Any dispute arising in connection with these Terms shall be brought in the appropriate state or federal court located in Orange County, California, unless applicable law requires otherwise.
16. Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on this page with the updated Effective Date.
Your continued use of the website or services after updated Terms are posted constitutes your acceptance of the revised Terms.
17. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
-
4200 Trabuco Rd Suite 150A
Irvine, CA 92620
United States - +1 (828) 344-5151
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.